Return Policy

We want you to absolutely love your Civelle décor. If for any reason you’re not completely satisfied, we offer a 30-day money-back guarantee—no stress, no hassle.

✅ How it works:

• You have 30 days from the date of delivery to request a return.

• Items must be unused, in their original packaging, and in the same condition you received them.

• Simply contact us with your order number to start the return process.

• Once we receive and inspect your return, your refund will be issued to your original payment method.

⚡ Important notes:

• Return shipping costs are the responsibility of the customer (unless the item arrived damaged or defective).

• Refunds may take 5–10 business days to process after we receive your return.

• Final sale or clearance items are not eligible for return.

At Civelle, we believe beauty should be effortless. If your purchase doesn’t bring joy to your space, we’ll make it right. 🌸